OUR SERVICES

Premier delivers personalized care coordination services that support individuals in navigating complex health and social systems. We work alongside each person to develop individualized support plans, identify goals, and connect them to the resources and providers best suited to meet their needs. Rooted in cultural responsiveness and person-centered principles, our approach is designed to ensure that each client receives services that are not only clinically appropriate but also culturally meaningful and personally empowering.

Group of four older adults laughing and talking outdoors under a blue canopy at a gathering or party.

Waiver Case
Management

This is a service that helps individuals eligible for Minnesota’s Medicaid waiver programs access and coordinate the long-term supports they need to live in the community, rather than in institutional settings. Case managers work with individuals and their families to assess needs, develop service plans, coordinate with providers, and ensure services reflect the person’s goals, preferences, and cultural background.

    • Community Access for Disability Inclusion (CADI) - For individuals with physical disabilities or chronic medical conditions who need services to live independently and avoid institutional care.

    • Developmental Disabilities (DD) Waiver - For individuals with intellectual or developmental disabilities who need long-term services to support daily living, skill development, and community engagement.

    • Brain Injury (BI) Waiver - For individuals with acquired or traumatic brain injuries who require support with cognitive, behavioral, and physical functioning in community settings.

    • Alternative Care (AC) Program - For adults age 65+ who are not on Medical Assistance but need help remaining safely in their homes and delaying institutional placement.

    • Elderly Waiver (EW) - For adults age 65+ who qualify for Medical Assistance and require support services to age in place in their communities.

    • Community Alternative Care (CAC) Waiver - Serves individuals with chronic illnesses who require hospital-level care, enabling them to receive services in community settings.

Two men sharing a joyful laugh face to face outdoors, with a brick wall in the background.

Rule 185 Case
Management

Serves individuals with developmental disabilities or related conditions by providing long-term case management focused on planning, service coordination, and ongoing support. This service helps connect individuals to medical, social, educational, and other supports needed to promote independence and reduce the impact of their disability.

A group of people in a glass-walled conference room having a discussion, with laptops and drinks on the table, and a large television screen displaying 'Commercial break in progress' in the background.

Audit & Compliance
Consulting Services

Premier offers tailored audit and compliance consulting services that support licensed providers in maintaining regulatory alignment, avoiding penalties, and strengthening operational integrity. We specialize in helping organizations navigate Minnesota Department of Human Services (DHS) requirements through proactive planning, technical expertise, and corrective strategy.

We serve childcare centers, home health agencies, assisted living facilities, and other licensed providers who operate in complex and highly regulated environments. Our goal is to reduce risk, improve preparedness, and help providers confidently meet state expectations.

    • Corrective Action Plan (CAP) Development - We support providers facing DHS violations or disciplinary actions by designing and implementing corrective action plans that directly address findings and help avoid further sanctions.

    • Mock Inspections & Audit Preparation - We simulate DHS site visits to identify gaps before official inspections, helping providers proactively resolve issues and improve audit outcomes.

    • DHS Licensing Navigation & Application Support - We guide new and expanding providers through DHS licensing requirements, including application preparation, documentation, and pre-licensure readiness.

    • Compliance Training & Staff Education - We deliver tailored trainings and workshops on documentation, safety, staff qualifications, and other DHS requirements—equipping teams to avoid common pitfalls and sustain compliance.

    • Ongoing Monitoring & Subscription Support - We offer a subscription-based service to help providers stay informed on DHS policy updates, track industry-specific compliance risks, and receive real-time consulting when concerns arise.

A group of people sitting around a wooden table, taking notes and having a meeting indoors with sunlight streaming in.

Why Premier?

With over 18 years of experience in audit, compliance, and internal controls—including leadership roles in both public and private sectors—Premier brings unmatched insight and credibility to the providers we support. We don’t just understand the regulations—we know how to operationalize them.

Who We Help?

Our services are ideal for:

  • Providers under DHS corrective action

  • New entrants navigating licensing for the first time

  • Providers seeking support before audits or renewals

  • Organizations needing to train or retrain staff to meet updated standards

  • Agencies that want to improve compliance infrastructure and reduce long-term risk

Contact Us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!